RETURNS DETAILS

General Policy

Full Price Items;

We can only accept items returned to us within 14 days from the date your order was received. All items must be returned to us before a refund or replacement is issued. Once this date has passed, this option no longer applies

Sale Items;

54 Floral do not offer Returns on Sale Items, Only Exchanges or Credit Notes are available. These Must be returned with 7 Days of you receiving goods. Once they arrive back with us we will issue you a credit note with the item Value. (There is no expiry on spending you’re credit with us)

Please Note;

Pierced earrings including Earring Pendants, Necklaces & Swimshorts are Non-Returnable for reasons of Hygiene and Safety.

Procedure;

Items must be returned to us in an unworn and unwashed condition, deemed fit for resale with tags still attached. The Garment has to be in the exact condition it arrived in (No Garment that has been washed, worn or has make-up/fragrance marks on will be Accepted) Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale.

Delivery charges are non refundable unless the item purchased is faulty or Incorrect.

You will receive a Returns/Exchanges document which helps you run through the process, please include this when you return your item/s. Please allow time for it to register within your Bank Account, this can take up to 2 Weeks depending on your Payment Method.

Please indicate you wish to return an item by first e-mailing us at enquiries@54floralclothing.co.uk 

Return An Item;

As soon as we receive you’re returned item we will organize the exchange, credit note or refund for you and email you to let you know when this has been arranged. You will receive a Returns/Exchanges document which helps you run through the process, please add all your Order Details to this document and your request. This will be acknowledged upon receipt of goods. 

We will issue your requested Credit note/Refund as quickly as possible, normally within 7 working days of receipt of your return. Once the Credit note or Refund has been processed, you will receive an email confirming this. Please then allow a further 3-5 working days for the refund to be credited to your card, this is dictated by your bank or card issuer.

Exchange An Item;

We will process your return as quickly as possible, usually within 3 working days of receipt. You will receive an e-mail to confirm your Return has been processed and your Exchange shipped.

Faulty Or Incorrect Item

Please email enquiries@54floralclothing.co.uk , we will then advise on how to proceed. We will reimburse your postage costs. 

General Enquiries & Customer Services - enquiries@54floralclothing.co.uk 

Please Allow 24 Hours for one of the team to get back to you, we will do our best to help you with your question. 

Please note all enquires which are placed at the Weekend will not be answered until following Monday. 

SIZING

All our Products come Regular Fit which means true to size, the products are described as Unisex Fit so Male & Female can wear the garments unless stated otherwise.

Please be aware these are Approximate guides.

Please Note - This garment is true to size if you would like it be oversized please order the next size up.A


T-SHIRTS
 
Chest Measurement Approx (Inches)

XS               32"- 34"
Small           34" - 36"                  
Medium       38" - 40"                       
Large           42" - 44"                              
XL                46" - 48"
XXL              50" - 52"                            
 
JUMPERS & HOODIES
 
Chest Measurement Approx (Inches)        
 
X Small        34" - 36"
Small           36" - 38"                  
Medium       38" - 40"                       
Large           40" - 44"                              
XL                44" - 48"                             
XXL              48"- 50"


TRACKSUIT BOTTOMS
 
Waist Measurement Approx(Inches)                 
 
Small           28" - 30"
Medium       32" - 34"
Large           34" - 36"
X-Large        36" - 38"

 

KIDS SIZING

Chest Measurement Armpit to Armpit Approx (Inches) 


2-4 Ages XS                14"
4-6 Ages Small           15"
6-8 Ages Medium       16"
8-10 Ages Large         17"
10-12 Ages XL            18"


Any Questions or queries please email us via the Contact Page.